First, we recommend exercising your pet before the session to burn off a little energy (see our
clients page for tips to prepare). But, even
with an exercised pet, every once in a while we come across one that either:
- Doesn't like the puparazzi (aka, us),
- Doesn't like the camera or is camera-shy (although that happened with Peggy the Husky, a shelter pet, and we got some beautiful photos of her), or
- Is having such a great time, he or she won't sit still long enough to capture anything more than action shots (this especially happens with pets that don't understand commands or aren't interested in toys or treats).
When any of these things happen, we have a couple of options: (a) reschedule for a nearby date so that your pet remembers us and hopefully cooperates a little better or (b) call it a good effort and refund the session fee (can't win 'em all🤷♀️, but hopefully we'll all still be friends).